Privacy Policy

1. Who We Are

Dynamic Business Resources Ltd is a commercial finance brokerage and business coaching company registered in England and Wales.

• Company name: Dynamic Business Resources Ltd
• Company registration number: 10170862
• Registered in: England and Wales
• Email: [email protected]

We are the data controller for the personal information we collect through this website and in the course of providing our services. This policy explains what data we collect, why we collect it, and your rights under UK GDPR and the Data Protection Act 2018.

2. What Data We Collect

We may collect and process the following personal data:

• Identity data: your name and job title
• Contact data: email address and telephone number
• Business data: company name, turnover, funding requirements, and other information you provide in enquiry forms
• Communications data: records of correspondence between us
• Technical data: IP address, browser type, and pages visited (collected via standard server logs)

We do not collect any special category data (such as health, ethnicity, or financial account details) through this website.

3. How We Collect Your Data

We collect data when you:

• Complete and submit an enquiry form on our website
• Book a discovery call or coaching consultation
• Contact us directly by email or telephone
• Browse our website (technical data only)

4. Why We Use Your Data

We use your personal data for the following purposes:

5. Who We Share Your Data With

We do not sell your personal data. We may share it with:

• Lenders, funders, or financial institutions as part of arranging finance on your behalf (with your knowledge)
• Our technology service providers who host or operate this website, subject to appropriate data processing agreements
• Professional advisers (e.g. solicitors or accountants) where necessary
• Regulatory or law enforcement bodies where required by law

All third parties are required to handle your data securely and in accordance with applicable data protection law.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. In general:

• Enquiry data where no engagement follows: up to 12 months
• Client records where a service was provided: up to 6 years from the end of the engagement (in line with standard UK limitation periods)
• Marketing consent records: until you withdraw consent

7. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Rectification of inaccurate or incomplete data
• Erasure ("right to be forgotten") in certain circumstances
• Restriction of processing in certain circumstances
• Data portability where processing is based on consent or contract
• Object to processing based on legitimate interests
• Withdraw consent at any time where processing is consent-based

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Cookies and Tracking

This website may use essential cookies required for the site to function. We do not currently use advertising or tracking cookies. If this changes, this policy will be updated and appropriate consent mechanisms will be put in place.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS and form submissions are handled securely.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: [email protected]
• Company: Dynamic Business Resources Ltd
• Registration number: 10170862